To improve in-store customer engagement, top retailers are more tightly integrating their stores’ WFM modules, using mobile WFM, and updating to non-legacy approaches. This report details customer-centric workforce management strategies, competencies, and systems that companies can use to achieve new customer wins, retention, and revenue gain in the stores. Request Free!
Published twice monthly by Crain Communications, Inc., Workforce Management is the leading business publication for workforce management and human resources professionals providing news, trends and analysis to 52,000 print and more than 428,000 registered online subscribers. Other products include a weekly email newsletter, Workforce Week®; twice-monthly newsletter, Dear Workforce®, providing a forum for expert human resources Q&A; and the industry respected Optimas Awards. Now in its 85th year, Workforce Management is one of the oldest and one of the largest continuously published business magazines in the United States. Request Free!
Cut Service Delivery Cycle Times Reduce Errors Processing Payroll Boost Employee Satisfaction The state of the economy is driving organizations to invest in HR systems to manage costs, ensure compliance and allow HR personnel to be more strategic. The use of technology and integrating workforce management solutions with payroll and other HR elements yields substantial gains. Request Free!
