Jan 06

Online Marketing Fundamentals

The course takes a look at the basis of any online marketing effort–a business’s web site–and reviews how the different components of the site can support the business’s goals, from SEO and SEM to social media, online PR, and content marketing. Topics include: Who is this course for? Online marketing defined Components of online marketing Defining your target market Along with the free video training tutorials you will also receive monthly offers, tips, and insider information you won’t hear elsewhere–including special discounts extended to newsletter subscribers. After taking advantage of the free video training, you can access all of their video tutorials by becoming a member of the Online Training Library®. Membership plans start at $25 per month, and require no long-term commitment. Request Free!

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Dec 11

The Business Leader as Talent Leader

This Research Report will show how every business leader must also be a talent leader, taking on responsibility for identifying, developing, coaching and moving talent forward so that the business can be assured of a strong pool of talent that can meet the needs of the business today and tomorrow. Request Free!

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Aug 19

Operational Performance Visibility: Improving Decision Timeliness and Accuracy

Performance management metrics are traditionally accessed through technologies such as spreadsheets, scorecards, dashboards, operational reporting, analytics, and “automated alerting”. Operational and executive management increasingly demand visibility into day-to-day metrics to align business activity with corporate objectives. This requires gathering, tracking, analyzing and acting upon information and data that can change multiple times throughout the business day or week. Request Free!

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Oct 11

Measuring the Business Impact of Support

Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured — despite the influence of support on higher revenue; customer satisfaction and loyalty; and increased productivity. Request Free!

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Oct 04

Preparing for the Upswing

There are always key areas of any business that cannot be cut if the business is to remain ready for an economic upswing. Find out how some companies consider the current climate a window of opportunity to: Invest in core activities Cultivate the most qualified employees Maintain customer relationships To see how other midsize companies are allocating their spend more efficiently. Download now for free. Request Free!

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