Tag Archives: report

Jan 13

What Happens When Everyone in the Office Has Video Conferencing?

Posted on by

Over the past six months, Aberdeen has surveyed 131 organizations to understand their video conferencing usage patterns, deployment strategies, and perspectives on business value associated with these solutions. In this process, they looked at companies where all employees had access to some form of video conferencing (n=47) and compared them to companies where some employees lacked access to video. By comparing both of these groups to Best-in-Class practices for video conferencing identified in the September 2011 benchmark report Enterprise Video Collaboration , Aberdeen was able to determine how companies gained value from making video conferencing ubiquitous. This report shows how the challenges, solutions, and value propositions associated with high levels of video adoption and relate to improving employee productivity and business outcomes. Request Free!

Continue reading →

Oct 19

Straight to Video: Talent Acquisition Strategies Innovate the Casting Call

Posted on by

More than ever, organizations are adopting video-enabled technology to facilitate their talent acquisition strategies. With rising costs for travel and strong demands on time, video provides efficient measures for acquiring top talent for important roles and improving all-around business quality. This report shows that talent acquisition has evolved into stricter demands on candidate skill sets, prompting employers to seek more cost-efficient methods when onboarding top-notch personnel. This Research Report is based on data from 506 organizations surveyed between January and August 2011 to demonstrate the value of video interviewing during talent acquisition processes. Request Free!

Continue reading →

Sep 13

Next Generation Retail Store-Level Workforce Management Strategies: It’s All About the Customer

Posted on by

To improve in-store customer engagement, top retailers are more tightly integrating their stores’ WFM modules, using mobile WFM, and updating to non-legacy approaches. This report details customer-centric workforce management strategies, competencies, and systems that companies can use to achieve new customer wins, retention, and revenue gain in the stores. Request Free!

Continue reading →

Jul 12

Time and Attendance Strategies: Beyond Compliance and Payroll Accuracy

Posted on by

This report, based on data from more than 260 organizations, builds on Aberdeen’s previous research by examining what differentiates Best-in-Class organizations in managing time and attendance. The report finds that nearly 60% of all organizations have automated timekeeping. However, integration with payroll, scheduling, and leave management emerges as a true driver of performance. Additionally, self-service access to timesheets improves employee engagement and accuracy. Lastly, having visibility into time data, utilizing business intelligence tools, and integrating with business data are keys to success. This study will prove the positive impact of these tools and capabilities on productivity, efficiency, and compliance. Request Free!

Continue reading →

May 21

Workforce Scheduling 2011: Automation Drives Accuracy, Efficiency and Business Outcomes

Posted on by

This report, based on data from more than 200 organizations, builds on Aberdeen’s previous research by examining how Best-in-Class organizations leverage workforce scheduling capabilities and technologies to impact organizational goals. Analysis of survey data, collected in February and March of 2011, builds the business case for automation, empowering employees through shift bidding/swapping, and taking advantage of scheduling optimization tools. Best-in-Class organizations are able to balance the need to manage compliance and headcount costs against employee engagement and manager productivity. The study also shows that scheduling accuracy is critical for organizational success. Request Free!

Continue reading →

Aug 19

Enterprise Workforce Management for Retailers: Enhanced Customer and Operational Productivity

Posted on by

Aberdeen surveyed 100 retailers between May and July 2010 to better understand how these organizations are increasing labor management visibility and effectiveness enterprise-wide (70 surveys were used for final analysis). Their results indicate that nearly two thirds of Best-in-Class retailers (64%) are targeting increased workforce management coordination at the headquarters level (with appropriate flexibility by store-level supervisors and managers) to achieve this goal. Additionally, nearly half of all Best-in-Class respondents (45%) are using this approach to formulate and execute longer-term strategic workforce management strategies. The impetus for this centralization comes directly from the desire to enhance the customer shopping experience in the face of increased competition (55% of Best-in-Class). This report examines how retailers are embracing enterprise workforce management (definition in sidebar) to make the connection between an effective, competitive, and profitable shopping experience and a singular, consistent labor management strategy through the organization. Request Free!

Continue reading →

Mar 26

Benefits Management 2010: Streamlining Processes and Empowering Employees

Posted on by

Improve Healthcare Costs Boost Benefit Satisfaction Hire Top Choice Candidate Companies are seeking ways to streamline workflows, involve employees with benefit plan management, and find the optimal balance between employee offerings and the cost to provide them. This report serves as a roadmap for improving satisfaction with benefits offerings while keeping tighter control on the ever-rising costs of providing healthcare. Request Free!

Original post:
Benefits Management 2010: Streamlining Processes and Empowering Employees

Dec 08

Talent Management in Healthcare

Posted on by

Decrease Time-to-Fill Improve Performance Increase Retention A lack of quality candidates and an aging workforce are driving investment in talent management. This report will examine how organizations in the healthcare industry implement successful talent management strategies and achieve performance gains both pre- and post-hire. Request Free!

Continue reading →

Dec 08

Learning & Development: Arming Front-line and Mid-level Managers to Deliver People and Performance Results

Posted on by

Improve Customer Retention Involve Executives Define Competencies Front-line and mid-level managers are the glue that holds organizations together. This report looks at what organizations are doing – content being provided, learning delivery methods used, and tools and capabilities put in place – to develop these key members of the organization. Request Free!

Continue reading →

Nov 02

Workforce Scheduling: Managerial Strategies for Driving Down Costs While Escalating Customer Satisfaction

Posted on by

An efficient workforce scheduling process enables a company to allocate the right people, with the right skills, in the right place, at the right time. As a result, it has direct impact on a company’s ability to decrease costs, increase workforce capacity utilization and productivity, as well as escalate overall customer satisfaction. This latest Aberdeen Research Report provides an in-depth and comprehensive look into process, procedure, methodologies, and technologies with best practice identification and actionable recommendations. Written by: Aberdeen Group Request Free!

Continue reading →