Twitter Weekly Updates for 2010-01-24

#leadership Nine Characteristics of Effective, Caring Leaders: Nine Characteristics of Effective, Caring Leader… http://bit.ly/5FfVft #in #
#leadership Servant leadership – Wikipedia, the free encyclopedia: Servant leadership is a philosophy and pract… http://bit.ly/5mZGrv #in #
#leadership Servant Leadership 101: There is a swing in corporate boardrooms and human resource training that h… http://bit.ly/4NGlo4 #in #
#leadership Servant Leadership 101: There is a swing in corporate boardrooms and human resource training that h… http://bit.ly/4y89wC #in #
Wondering if HP will do the right thing about our one year+ old laptop with dead screen/dead network wifi button. #
#leadership Servant Leadership in Modern Business – Why Does It Work For Some and Not Others: Author and motiva… http://bit.ly/6OFBIE #in #
#leadership The Historical and Philosophical Influences on: An academic paper on how what influenced Greenleaf … http://bit.ly/5OVr1l #in #
HP wants me to pay more than we paid for the laptop to repair it – this when problems started six months after purchase. #
According to retailer, 1 in 3 laptops fail often just after warranty expiration. HP, is that the lifespan you want for your products? #
HP customerservice. I've spent over $15k as HP customer. Never a penny in future if you don't stand behind your laptop. #
@geogray From the web, I see lots of unhappy stories about HP.Retailer told me HP has highest break rate. Should have returned it months ago in reply to geogray #
Just did a search for hp customer service, and Yikes. I bet ALL major companies have huge complaints list, or appear to. #
Save 60% on mobi ebook format: Getting the Most From Performance Appraisals For Employees Helpcard $3.99 http://bit.ly/7naUAV #
Bacal & Associates enters the "mobile world" Publications avail for ipod/blackberry and also readable on PC -http://bit.ly/7NdSEG #
#leadership What is Servant Leadership?: The phrase Servant Leadership was coined by Robert K. Greenleaf in T… http://bit.ly/6seVMH #in #
#leadership Executive Transition Success Factors: Executive transition is a powerful milestone for an organizat… http://bit.ly/8hBka8 #in #
@HPSupport I have HP laptop with screen + network button failures. Started within 6mths. of purchase, but only completely failed now…1yr+ in reply to HPSupport #
@HPSupport …Wife didn't tell me about the intermitent prob. vendor won't even try to repair, and HP says $430. HP stuff should last>1yr #
@carrie_at_umass Thought: Do we measure efficacy of the phone for pro dev? Or coffee breaks? #eli2010 # in reply to carrie_at_umass #
@carrie_at_umass Maybe for them it will have NO value. Ever think about why you/others feel you have to get everyone onboard? #eli2010 in reply to carrie_at_umass #
@carrie_at_umass Just food for thought — every think maybe you "don't get" other people who you think "don't get" socmed? #eli2010 in reply to carrie_at_umass #
@rapidbi I'm also interested in your Kindle question. We are publishing our helpcards on Kindle, tho, prob. starting this week. in reply to rapidbi #
@LearningPutty Question on HAS to ask. Given you cannot establish cause-effect between (eg) tweets and criteria,is it worth doing poor eval? in reply to LearningPutty #
@LearningPutty 4tracking outcomes,if you can't do it right, chances are your results will MISLEAD. Maj. of socialmed "research" worse than 0 in reply to LearningPutty #
#leadership Insights About the Leadership Transition Process – Resource Center – AFP: During the past seven yea… http://bit.ly/4y0YYx #in #
#leadership Leadership Transition in Nonprofit Management – Associated Content – associatedcontent.com: Sooner … http://bit.ly/4YTPjS #in #
@LearningPutty disagree.Almost 100% of research I've seen uses correlations and doesn't interpret them properly.Sm folks lousy researchers in reply to LearningPutty #
@rapidbi Just an update: We now have 2 Kindle products which resemble job aids, came online today on amazon. We plan another 20 in reply to rapidbi #
@PamWyess @carrie_at_umass Sorry but user experience does not come close to mean quality as you suggest. #
@nethawkcarlotta Social Networking more likely to continue to foster depersonalization and objectification, not empathy #ERP #socialCRM in reply to nethawkcarlotta #
"Solving the Problem or Finding the Guilty – Which is More Effective Leadership? Palagetto For You" http://hub.tm/hZNof #
@carrie_at_umass First you define, in measurable terms, what quality means. TQM stuff (deming, crosby et al had good things on this) in reply to carrie_at_umass #
@carrie_at_umass Need to make the distinction between PERCEIVED quality (highly manipulable) vs. quality (fit for creating results) in reply to carrie_at_umass #
#leadership Leadership Transitions: Keys for Success (EDUCAUSE Quarterly) | EDUCAUSE: Leadership transitions a… http://bit.ly/6XBF0c #in #
#leadership Planning for Leadership Transition: An effective change in leadership from one chief executive to a… http://bit.ly/5XUqDV #in #
@HPSupport Serial 2CE8390RBV Ticket#8034246294 Robert Bacal ceo@work911.com (anything else you need?) Tnx. Presario CQ50 in reply to HPSupport #
@LearningPutty But not ALL education research. I used to be an ed. researcher. I'm not against SoMe. I'm against ignorant zealots. in reply to LearningPutty #
@LearningPutty Yes, absolutely. 4Me results based research done properly is critical, but it never happens BEFORE jump on bandwagon. in reply to LearningPutty #
#leadership Six leadership transition lessons from the new CEO of Citigroup | The Practice of Leadership: A lea… http://bit.ly/6e7auw #in #
#leadership Three Phases of Executive Transition: Executive transitions pass through three distinct phases, eac… http://bit.ly/6MfnFN #in #
@Ginaschreck Nothing new wit us on Kindle either.looks like only solution is straight grunt work for conversions.Got some small pubs online in reply to Ginaschreck #
One more computer down for count. Down to one working HP. Hope it's a software prob and not a hardware one this time. #
@Rob_Moshe if you need icebreakers for groups, try the icebreakers section at http://thetrainingworld.com . in reply to Rob_Moshe #
The Importance of Schedule Adherence in the Call Center: Schedule adherence is one of the main way… http://bit.ly/7OImcf #customerservice #
Traditional call center metrics don't measure success: Why are call centers failing? We asked Ron … http://bit.ly/5KLWCP #customerservice #
25+ hours trying to revive comatose main computer. Up 4 the moment. Now, quest is how almost EVERY redundant backup process failed. Almost. #
@altmilan Indeed, a gift of some burnt offering — hey, I know, the ceo of HP, the maker of accursed machines, slowly bbq'ed in reply to altmilan #