- If you missed @trdev's tweets to "How People Learn"(online research book) U can browse/access at http://bit.ly/8bGYRq #
- @forakerdesign Agree about smbiz websites, but keep in mind that appearance/usability does not always = profit. in reply to forakerdesign #
- @OBAMA_CZAR I'd like to see the data on which you draw this conclusion and generalization about government staffing. in reply to OBAMA_CZAR #
- @marciamarcia I think your reasoning is…er..nuts, and it suggests that people are there to be used and manipulated, at least to me. in reply to marciamarcia #
- #lrnchat Aside. It seems ardent social networkrs sound like they view people as means to ends, and "things" to be used to achieve self goals #
- @OBAMA_CZAR I don't understand why you simply copied my message? #
- @OBAMA_CZAR So, based on your experience, you generalize about all government? SHould I generalize about women based on you? in reply to OBAMA_CZAR #
- @forakerdesign I abs. agree, though it IS harder to make good websites than people think. in reply to forakerdesign #
- @OBAMA_CZAR The point is should I generalize about ALL women, based on my experiences with you. Does that make sense to u? in reply to OBAMA_CZAR #
- @OBAMA_CZAR How is that relevant to your logical errors regarding generalization about government? in reply to OBAMA_CZAR #
- @OBAMA_CZAR How sad. in reply to OBAMA_CZAR #
- @Ginaschreck The pay to present has its roots in academic world where conf. presentations may be important for tenure. #
- "Four proven ways you can tap into the full potential of every employee." http://hub.tm/faRHi #
- "I'm on LinkedIn–Now What???, Free Happy About eBook Excerpt" http://hub.tm/BQKOC #
- @Ginaschreck I'm absolutely with you on the speaker thing. And I've been asked to do it. And refused. Takes Chutspa to even ask. in reply to Ginaschreck #
- @Ginaschreck BTW, I know some "professional orgs" that scam people using this exact approach. Nobody but presenters attends. all pay. in reply to Ginaschreck #
- "Customer Relationship Management: Secrets to CRM Success, Free Microsoft Corporation Webcast On-Demand" http://hub.tm/PsALR #crm #scrm #
- Using Positive Language by Robert Bacal http://is.gd/nRCx focuses on the importance of the words we use and how it affects others. #
- Hypersensitive customers vote with their feet in light of poor service: Retailers are struggli.. http://bit.ly/8Rjzgm
#customerservice # - Providing Excellent Internal Customer Service – Article by Donna Earl: The foundation for outs.. http://bit.ly/8dP0zG
#customerservice # - No cost methods for better productivity, employee engagement. Delegate properly. Learn to do it right in 30minutes. http://bit.ly/8zhmrb #
- Yikes! Worn out by angry shoppers. Free chapters from Defusing Hostile Customers Workbook.http://is.gd/5oUZu Get ready for "returns" #
- Taking Care of Your Internal Customers: Just as satisfied external customers lead to financial.. http://bit.ly/7TLvXu
#customerservice # - @Ginaschreck Gina, got a question about whether you are making your ebook avail. on amazon in pdf format and how? Could you get back to me? in reply to Ginaschreck #
- @Ginaschreck Ok. Me too. It has changed several times over a few years, confusing. Let's share what we find? in reply to Ginaschreck #
- @KateNasser Why don't you link to the primary source? Just wondering if twitterers have ANY sense of how to cite/research #CustomerService #
- Internal Customer Service: Getting Your Organization to Work Together: Internal customer servi.. http://bit.ly/5gsHer
#customerservice # - @Ginaschreck The conversions I be working on even from perfect html –> kindle absolute mess. Will prob. have to switch 2 col docs to 1. in reply to Ginaschreck #
- @Ginaschreck Gosh. You deserve the compliment. Well, didn't exercise, and need pizza comfort food. Oh well. tomorrow another day. in reply to Ginaschreck #
- Understanding Informal Leaders In An Organization (and Benefiting From Them http://jijr.com/hxWY Leadership Center #
- -Free subscriptions to Chief Learning Officer, #lrnchat stuff from the gurus like Masie. http://short.to/12iuq No catch, no credit cards. #
- @Ginaschreck Hey, I didn't know you were a WII person!!! We do tennis, etc for fitness on WII. I use wrist weights..got bigger "guns". in reply to Ginaschreck #
- @richardmaun She did the same to me. You have to wonder about either expertise level or motivation or desire to dialogue lacking. in reply to RichardMaun #
- Identifying Internal Customers and Measuring Their Satisfaction: Satisfying customers could be.. http://bit.ly/8k9kaQ
#customerservice # - Managing Customer Service Slide Show Presentation: In this 60 slide presentation, the author l.. http://bit.ly/4Rzrcz
#customerservice # - RT @rbacal: Managing Customer Service Slide Show Presentation: 60 slides http://bit.ly/4Rzrcz #customerservice #
- @joshcav No, not transparency, and there in lies the rub. "everyone" as educators creates huge questions re: credibility, value #lrnchat in reply to JoshCav #
- Ponder this, #lrnchat. R we experiencing surge in democracy via social media, or biggest dumb down in human history? #
- @kasey428 @marciamarcia @iconic88 The smarter you are the harder it is to surround yourself with those smarter. in reply to kasey428 #
- Customer Service Strategy Slide Show: A short, concise slideshow presentation (19 slides) on t.. http://bit.ly/7wav95
#customerservice # - @JoshCav no, not transparency, since there is no identity verification. Anyone can be anyone = ZERO transparency #lrnchat in reply to JoshCav #
- "Case Study: Pay Per Click Success Story, http://hub.tm/rKMiE Nice to see it can be done! #
- Traffic to the Twitter.com Website is declining month over month after a period of huge gains. " http://hub.tm/fzGpl #
- The U.S. Can't Manufacture the Kindle Harvard Business Review: http://bit.ly/5YDR5d BE very afraid. #
- Customer Relationship Management:CRM Strategy – Business vs. Technology: Having worked on CRM .. http://bit.ly/8sFDmz
#customerservice # - The Problem with VOC? The Customer Isn%u2019t Always Right.: When B2B marketers look for ways .. http://bit.ly/5yJgnI
#customerservice # - The Three "Ds" of Customer Experience: ighty percent of companies believe they deliver a super.. http://bit.ly/8qfAc6
#customerservice # - Build an Experience That Customers Prefer – BusinessWeek: Most companies believe that improvem.. http://bit.ly/86Sd0S
#customerservice # - @iOPT One reason I cut back on delivery was 4 same reason. I got bored at what was good teaching pace, and a bored Robert not a good Robert in reply to iOPT #
- Free Book: The 6 Laws Of Customer Experience « Customer Experience Matters: Short 11 page fre.. http://bit.ly/7pw8v1
#customerservice # - Why Customer Experience Management Matters: Customer Experience Management is a way for compan.. http://bit.ly/7TbwhA
#customerservice # - What The Heck Is Customer Experience? « Customer Experience Matters: One of the key problems w.. http://bit.ly/4oBpDw
#customerservice # - Customer Experience | 7 keys to customer experience in 2010 | Retail Customer Experience: Desp.. http://bit.ly/7vbrWp
#customerservice # - Being Unique Only Gets You So Far: Building loyalty with your customer experience is simple: i.. http://bit.ly/82B2t8
#customerservice # - Customer Service Tips: Serving Your Customers Without Burnout: Customer service is essential f.. http://bit.ly/5r26nu
#customerservice #
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