Measuring the Business Impact of Support

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Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured — despite the influence of support on higher revenue; customer satisfaction and loyalty; and increased productivity. Request Free!

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Measuring the Business Impact of Support

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This entry was posted on October 11, 2009, 11:45 am and is filed under FREE!, human resources. You can follow any responses to this entry through RSS 2.0. You can leave a response, or trackback from your own site.