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	<title>The Happy Curmudgeon &#187; Writing &amp; Publishing</title>
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	<link>http://www.thetrainingworld.com/wp</link>
	<description>Robert Bacal&#039;s Commentary and Learning Materials For Trainers, Managers, HR</description>
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		<title>Social Media and Customer Service section to be added to Perfect Phrases For Customer Service. WANT YOUR INPUT</title>
		<link>http://www.thetrainingworld.com/wp/training-wisdom-or-training-foolishness/training-technology/social-learning-and-customer-service-section-to-be-added-to-perfect-phrases-for-customer-service-want-your-input/</link>
		<comments>http://www.thetrainingworld.com/wp/training-wisdom-or-training-foolishness/training-technology/social-learning-and-customer-service-section-to-be-added-to-perfect-phrases-for-customer-service-want-your-input/#comments</comments>
		<pubDate>Thu, 18 Mar 2010 18:39:03 +0000</pubDate>
		<dc:creator>Robert Bacal</dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[Training & Technology]]></category>
		<category><![CDATA[Writing & Publishing]]></category>

		<guid isPermaLink="false">http://www.thetrainingworld.com/wp/?p=879</guid>
		<description><![CDATA[McGraw-Hill will be releasing the 2nd edition of Perfect Phrases for Customer Service and I&#8217;ll be adding sections on social media and one for managers/owners. I would really like input from those delivering customer service via social media, and customers &#8230; <a href="http://www.thetrainingworld.com/wp/training-wisdom-or-training-foolishness/training-technology/social-learning-and-customer-service-section-to-be-added-to-perfect-phrases-for-customer-service-want-your-input/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>More Self-Centered Idiocy From the Social Network Fringe.</title>
		<link>http://www.thetrainingworld.com/wp/training-wisdom-or-training-foolishness/more-self-centered-idiocy-from-the-social-network-fringe/</link>
		<comments>http://www.thetrainingworld.com/wp/training-wisdom-or-training-foolishness/more-self-centered-idiocy-from-the-social-network-fringe/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 18:07:28 +0000</pubDate>
		<dc:creator>Robert Bacal</dc:creator>
				<category><![CDATA[Stupid Trainer Tricks]]></category>
		<category><![CDATA[Thought Jolts]]></category>
		<category><![CDATA[Training Wisdom or Training Foolishness]]></category>
		<category><![CDATA[Writing & Publishing]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[elearning]]></category>
		<category><![CDATA[social learning]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.thetrainingworld.com/wp/?p=850</guid>
		<description><![CDATA[In a virtually rambling and incoherent blog post, BFChirpy seems to write about metrics, knowledge and such stuff. Take a quick look. A great example of self-indulgent writing and thinking, AND the common extreme self-centeredness of almost all the most &#8230; <a href="http://www.thetrainingworld.com/wp/training-wisdom-or-training-foolishness/more-self-centered-idiocy-from-the-social-network-fringe/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.thetrainingworld.com/wp/training-wisdom-or-training-foolishness/more-self-centered-idiocy-from-the-social-network-fringe/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Corner of Social and Media: Where Glib, Cute and Stupid Meet (A U-Write It Article)</title>
		<link>http://www.thetrainingworld.com/wp/uncategorized/corner-of-social-and-media-where-glib-cute-and-stupid-meet-a-u-write-it-article/</link>
		<comments>http://www.thetrainingworld.com/wp/uncategorized/corner-of-social-and-media-where-glib-cute-and-stupid-meet-a-u-write-it-article/#comments</comments>
		<pubDate>Fri, 19 Feb 2010 03:07:44 +0000</pubDate>
		<dc:creator>Robert Bacal</dc:creator>
				<category><![CDATA[Site News]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Writing & Publishing]]></category>

		<guid isPermaLink="false">http://www.thetrainingworld.com/wp/?p=821</guid>
		<description><![CDATA[I have an article in mind, entitled Corner of Social and Media: Where Glib, Cute and Stupid Meet, but it&#8217;s late, I&#8217;m tired, and nobody pays me anything for blog writing. So I had a thought. What if I post &#8230; <a href="http://www.thetrainingworld.com/wp/uncategorized/corner-of-social-and-media-where-glib-cute-and-stupid-meet-a-u-write-it-article/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Moron Selling Ebooks on Amazon/Kindle</title>
		<link>http://www.thetrainingworld.com/wp/writing-publishing/moron-selling-ebooks-on-amazonkindle/</link>
		<comments>http://www.thetrainingworld.com/wp/writing-publishing/moron-selling-ebooks-on-amazonkindle/#comments</comments>
		<pubDate>Mon, 25 Jan 2010 16:49:08 +0000</pubDate>
		<dc:creator>Robert Bacal</dc:creator>
				<category><![CDATA[Writing & Publishing]]></category>
		<category><![CDATA[ebook]]></category>
		<category><![CDATA[ereader]]></category>
		<category><![CDATA[kindle]]></category>
		<category><![CDATA[publishing]]></category>

		<guid isPermaLink="false">http://www.thetrainingworld.com/wp/?p=765</guid>
		<description><![CDATA[An update on this topic. I still can find no indication that one can sell adobe acrobat pdf files on amazon, or at least there seems to be no obvious way (I&#8217;ll look into whether one can sell pdf files &#8230; <a href="http://www.thetrainingworld.com/wp/writing-publishing/moron-selling-ebooks-on-amazonkindle/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Publishing Kindle and PDF Files Via Amazon</title>
		<link>http://www.thetrainingworld.com/wp/writing-publishing/publishing-kindle-and-pdf-files-via-amazon/</link>
		<comments>http://www.thetrainingworld.com/wp/writing-publishing/publishing-kindle-and-pdf-files-via-amazon/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 20:59:20 +0000</pubDate>
		<dc:creator>Robert Bacal</dc:creator>
				<category><![CDATA[Writing & Publishing]]></category>
		<category><![CDATA[adobe]]></category>
		<category><![CDATA[amazon]]></category>
		<category><![CDATA[kindle]]></category>
		<category><![CDATA[pdf]]></category>
		<category><![CDATA[publish]]></category>

		<guid isPermaLink="false">http://www.thetrainingworld.com/wp/?p=758</guid>
		<description><![CDATA[You&#8217;d think publishing and selling on amazon in Kindle and Adobe Acrobat (PDF) format should be fairly simple if one already has the pdf files ready to go. It&#8217;s not. Conversing with @Ginaschreck (twitter id) (Gina Schrek) we see to &#8230; <a href="http://www.thetrainingworld.com/wp/writing-publishing/publishing-kindle-and-pdf-files-via-amazon/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>14</slash:comments>
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