Category Archives: Writing & Publishing

Mar 18

Social Media and Customer Service section to be added to Perfect Phrases For Customer Service. WANT YOUR INPUT

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McGraw-Hill will be releasing the 2nd edition of Perfect Phrases for Customer Service and I’ll be adding sections on social media and one for managers/owners.

I would really like input from those delivering customer service via social media, and customers using it. Please comment to this (below). ANYTHING of relevance is appreciated, and if I find what you write informative YOU will (if you like) receive credit in the acknowledgment section of the book. If you want that credit leave your name and affiliation in comment.

Mar 05

More Self-Centered Idiocy From the Social Network Fringe.

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In a virtually rambling and incoherent blog post, BFChirpy seems to write about metrics, knowledge and such stuff. Take a quick look. A great example of self-indulgent writing and thinking, AND the common extreme self-centeredness of almost all the most active social media pundits and fringe members.

I posted a response on the blog, but you never know what sticks so here’s mine: Continue reading →

Feb 18

Corner of Social and Media: Where Glib, Cute and Stupid Meet (A U-Write It Article)

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I have an article in mind, entitled Corner of Social and Media: Where Glib, Cute and Stupid Meet, but it’s late, I’m tired, and nobody pays me anything for blog writing. So I had a thought.

What if I post a title and not explain at all what I had in my head and let other people contribute material from their perspective of the title, and what I might mean.

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Jan 25

Moron Selling Ebooks on Amazon/Kindle

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An update on this topic. I still can find no indication that one can sell adobe acrobat pdf files on amazon, or at least there seems to be no obvious way (I’ll look into whether one can sell pdf files as an associated merchant, and/or via self-publishing hard copy books).

As for Kindle book preparation, I’ve learned a lot but not much of it is good news for people who have books all nicely formatted in anything but html.

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Jan 06

Publishing Kindle and PDF Files Via Amazon

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You’d think publishing and selling on amazon in Kindle and Adobe Acrobat (PDF) format should be fairly simple if one already has the pdf files ready to go. It’s not.

Conversing with @Ginaschreck (twitter id) (Gina Schrek) we see to be at about the same place in terms of trying to decipher the best ways to get conversion and sales done. So, I’ve done this quick post so Gina and I, and others might share their experiences with publishing e-docs on amazon.

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