Even the most experienced managers, supervisors, or executives forget about the Law of Unintended Consequences, which says that for every change or action, there are both positive consequences (which, obviously the manager wants), and negative unintended consequences (which the manager doesn’t want). Learn more about this common and often catastrophic situation.
Mary is the head of a realty/real estate company. She decides to create a contest, where the real estate agent that sells the most property (in dollars), will receive a ten thousand dollar bonus. Makes sense. Motivation. Incentive.
This is a deceptively simple concept that affects much of our lives. It explains that from a distance, or with people we don’t know well (and we may not know many people well) everyone seems psychologically intact, or “normal”.