Thought I’d pass this along. It’s based on something in our Defusing Hostile Customers Workbook, but it pertains to how people handle negative emotions.
Mar
04
Category Archives: For Learners
Mar
01
Elearning, Distance Education, Not Equivalent to Full Time Study
Even though almost everybody can understand that:
- a conversation on the phone is not the same as a conversation face to face
- watching a sport on television is not the same as being there in person
- watching people have sex is not the same as actually having it
many people believe that e-learning is the same as learning in a live group, and distance education or online learning is the same as full time study.
Oct
08
Preventing Conflict – Such A Simple Idea That’s Ignored
It’s been a decade since I wrote Conflict Prevention In The Workplace – Using Cooperative Communication. Who would believe that still, when it comes to conflict, the old standards of conflict management and conflict resolution still dominate the conflict field, while the idea of preventing unnecessary conflict in the first place is almost never mentioned.
It’s passing strange. It’s clear that once a conflict gets going, it’s much harder to put the brakes on, so why not work as hard at eliminating conflict in the first place, particularly since so much of the really destructive conflicts between people are really not about issues, per se, but about how each of the parties interacts with each other.
Aug
25
Distance Education and Accreditation – How It Works
Distance Education and Accreditation. ERIC Digest.
In 1997-1998, there were more than 1.3 million enrollments in college-level, credit-granting distance education courses – approximately double the almost 754,000 formal enrollments in 1994-1995 (Lewis, Snow, Farris, and Levin, 1999, p. 50). The number of courses offered also almost doubled, with the nearly 26,000 distance education courses offered by 2- and 4-year higher education institutions in 1994-1995 growing to more than 47,500 different college-level courses in 1997-1998 (Lewis, Snow, Farris, and Levin, 1999, p. 49).
This rapid growth in distance education has created the potential for fraud and abuse. With so many courses and programs offered by so many providers, how can students determine which courses and programs are worthwhile – and which ones are shams? This digest will, after reviewing some information on distance education, discuss accreditation, the traditional method of determining the quality of higher education offerings in the United States, and its application to distance education.
Aug
20
Boosting the Brain’s Power Into Old Age (Free Lecture)
As we have an aging population, and many of us are moving into our later middle and elderly years, the issue of brain health is becoming more interesting to many of us, both on a personal basis and as a societal issue. Here’s some information in lecture form about some claimed techniques for maintaining and creating healthy brains into old age. Are they legitimate? You’ll have to decide.
In this lecture delivered at the Chautauqua Institution, author Dharma Singh Khalsa talks about “Boosting the Brain’s Power Into Old Age”. He provides methods for preventing Alzheimer’s disease and other brain related illnesses, and how to boost your memory and to become more mentally energetic. Dr. Dharma provides some nutrition and supplement suggestions. He claims that the days of declining mental activity during old age are over with, if people will make a conscious effort to maintain their healthy brain. This title is available on streaming video and MP3 download from FORA.tv. Continue reading
Jul
23
Seven Ways to Get the Most Out of the Next Training You Attend
Seven Ways to Get the Most Out of the Next Training You Attend
By Kevin Eikenberry
Ed. In this article, Kevin shares some ideas to help learners and training participants to maximize what they get out of training. With the costs of training being so high, it’s important that attendees are prepared. Use this for yourself, or share it with employees who report to you prior to their course attendance.